Karamba is only one of the bookmakers that White Hat Gaming Limited operates, and many don’t know that it’s been around since 2005. It offers over 25 sports and many betting tools, live streaming, but still operates exclusively via a mobile website.
To know what this bookmaker offers and where it’s lacking, you should read to the end. We reveal all you need to know without sugarcoating, we’re direct, and we give expert opinions as well.
What we did to confirm if Karamba is truly safe for you to bet at was to check if it uses SSL encryption. This security protocol is what will ensure that the site is safe from attack and that the data you share with the bookmaker is not compromised. For SSL encryption, Karamba ticks the box. So, there’s no issue with security.
Karamba didn’t quite meet our expectations for bonuses. The welcome bonus, weekly promotion, and loyalty bonus on the bookmaker site are exclusively for the casino section. There’s really no bonus for sports players.
As earlier stated, the welcome bonus that we found on Karamba is only for casino players. It has no direct benefit to sports players. We’ve reviewed over a hundred bookmakers in the UK, and most of them usually have welcome bonuses, even though they may not have existing player offers.
There’s one other existing player’s bonus. The existing player bonus we found on the bookmaker is titled “Midday Moolah every Tuesday & Thursday!” and it’s also for the casino section. As sports players who are big on bonuses, Karamba doesn’t seem to offer the kind of bonuses some of us may want.
Every player who registers on Karamba is automatically enrolled in the loyalty program, even though it only benefits casino players. The summary of the bonuses we found on this bookmaker is that they’re not for sports players. But if you still play casino games, you may want to check them out.
Our registration experience was quite simple. Infact we were able to complete the sign-up process in less than 5 minutes. Here’s what the registration process looks like:
The homepage looks like the screenshot attached, and at the top is the “Join” button. After clicking it, we were directed to the page where we had to select how we wanted to register.
On the page before registration, here’s what we found. If you get here, it’s best if you just click the “Register Manually” button.
On the first registration page, we were asked to fill out our email, user name, and passport. After that comes the clicking of the create account button.
On the main page, you’ll need to fill out your title, first name, last name, date of birth, address, and set a limit on your account. Once completed, your account will be created, and you can continue.
The final step towards having full access to your account is the verification step. The bookmaker requires that you verify your identity and address. Once completed, you can have full access to your account.
For the proof of ID, you need to provide either a driver’s licence, a passport, or a national ID card. For the proof of address, you’ll need a utility bill that was issued within the last 3 months or your bank statement. We really recommend verifying your account before trying to make any deposits.
Verification should be sorted so you know there’s nothing wrong with your ID and that you won’t have issues when it’s time to withdraw eligible funds.
Even though there are over 10 payment methods listed on the bottom page of Karamba, we only had access to 8 of those payment options while we tried to make deposits. We made deposits with Visa, Paypal and Trustly, and they all processed our deposits instantly. Here’s the full list of payment options we had access to while we made payment.
After we deposited, we placed several pre-match and inplay on football sports and were able to make a few bucks. We tried withdrawing with Visa and didn’t need to start inputting our card details again since it was already saved. Because our bank has fast card payment, we got our payout after 4 hours. We tried withdrawing the same £10 with PayPal and got a payout after an hour, which is even faster.
From our deposit and withdrawal experience, the minimum you can deposit and withdraw is £10. If your account is not verified, you can only deposit a maximum of £7,500 daily. After verification, you’ll be given an extended limit. To stay safe while you gamble, we recommend you set a limit on your account as you open it.
This limit will ensure that you don’t spend more than you have planned to spend on betting. You can set the limit during registration or even after registration in your account settings.
We were able to place pre-match and live bets on many of the sports. The pre-match and inplay sections were quite detailed; they had most of what we looked for. Let’s check out what the inplay betting section is about.
In the live betting section, we can bet live on more than 10 sports. Some of the sports we had access to in the live betting section are Football, Basketball, Tennis, Volleyball, Ice Hockey, Esports, and many more. In this section, we were able to place accumulator bets and even build the bets we wanted using the bet builder tool.
One of the things we liked most about the live betting section is the live streams, and for sports that don’t have live streaming, there were live statistics to help us track the match live. And, at some point, it didn’t look like the match we bet on was going in our favour, thanks to the cashout tool, we were able to cut losses and place the next bet we analyzed.
From what we’ve seen testing Karamba, it’s more like it’s designed for casino games. Karamba has over 3500 games in its casino secion and that includes slots, table games, Jackpots, and many more. The slots section alone has close to 3000 games from top provides and that includes popular titles like Big Bass Splash, Book of Dead, Gold Blitz, and many more.
There’s a lot Karamba has to offer for casino players, and its bonuses are centered around the casino offerings.
Unfortunately, Karamba doesn’t have a mobile app. According to their customer support, they currently operate only via their website. But their website is quite modern, and responds very fast. If you’d still like to use the site and want to have an app-like feeling, you can just add the site to your homepage directly from your browser. That’ll allow you access the site in 1 click.
To know the value of the odds offered by Karamba, we took several samples from basketball and football. The average margin on the matches we tested for both basketball came out over 6%, which is quite low and less competitive. The odds offered by Karamba are quite low.
For customer support, we found live chat and email support. We like the fact that the live chat operates 24 hours and it’s accessible to both registered and unregistered players. But where we had an issue with their live chat support was in the answering time. Players are usually placed in a que and the number of customers will determine how long it’ll take to get connected to an agent.
At some point, we had to wait for over 5 minutes to get connected to an agent, but when we did, they were helpful. If you cannot wait that long, you can just check their FAQ section; they cover many topics there, and your inquiries may have even been answered there.
While we chatted with support, they didn’t even request personal details before they provided answers to our inquiries. We also tested email support and got a response after some hours, which was expected of such a method.
Here are details on the customer support channels:
Karamba has received several awards and recognitions in the iGaming industry. In the year 2022, they received the Online Casino of the Year from the SiGMA Americas Awards. In the year 2021, they were named the Innovation in Casino & Gaming Entertainment by SBC, and in 2019, they received the EGR Awards for the Best CRM Campaign.
Karamba has been able to impress us in several ways, but like every other bookmaker, it has its own cons. We like the fact that the bookmaker has a modern design, it’s fast, and also easy to navigate.
Our registration process was seamless, and the bookmaker contains many features that advanced players like us like to find in a bookmaker. Its grey, navy blue, and light blue interface gives it a gaming view, and it comes with many features too.
For some of us who like playing on mobile apps, we couldn’t find an app, the odds value is low, and there’s no bonus for both new and existing sports players. To be honest, it’s a bookmaker for those who just want betting without interruption and can deal with the lack of a bonus, app, and low odds.
Because UKGC mandates that every licensed bookmaker in the UK operates with responsible gambling tools for players, you always find these tools on licensed UK betting sites. The tools are meant to help you gamble safely, and if you’re struggling with gambling, there are also support organizations like GamCare, GAMSTOP, and Therapy for Gambling Addiction to help you get help.
We highly recommend that you reach out to these supports if you find yourself struggling. You’ll find links to their sites at the bottom of the Karamba homepage. Meanwhile, here are the tools available to gamble safely:
To access any of these tools, click on themeny button on the homepage, and you’ll find the responsible gambling button.
