Though TheOnlineCasino was created in 2020, it’s still one of the most preferred bookmakers created by ProgressPlay. TheOnlineCasino betting has over 40 sports, offers modern betting features, and its customer support is very useful. In this review, we’ll let you know all we’ve found about TheOnlineCasino betting.
At the end, you should be able to tell if it’s the bookmaker for you. Let’s get into it.
TheOnlineCasino Review – UK’s Premier Sportsbook
We’ve reviewed many ProgressPlay bookmakers, but TheOnlineCasino stands out for for it’s football, horse racing, golf, and basketball coverage. Let’s check out what TheOnlineCasino has to offer for each of these sports.
TheOnlineCasino Football
For TheOnlineCasino Football, we checked out the pre-match and in-play markets and found many markets, including special markets like fouls and cards. Still on the football section, we were able to combine multiple markets in the live betting sections into one ticket and created a safe bet that later turned out to be a winning bet.
Some of the other features we have access to were early payout, bet builder cashout, and live statistics, but we couldn’t stream football matches live. Other than the fact that we couldn’t stream football matches live, every other thing we needed was in the football betting section.
TheOnlineCasino Horse Racing
TheOnlineCasino Horse Racing covers UK, Ireland, and International tournaments. The UK coverage includes The Cheltenham Festival, National Hunt, and Flat racing. Meanwhile, there’s only winner and each-way markets that are covered, plus there’s no Best Odds Guaranteed, and we couldn’t view the race card or stream any race live. TheOnlineCasino horse racing is still very basic and more recommended for new players.
Here’s typically the races and markets you’ll find on TheOnlineCasino horse racing section:
TheOnlineCasino Golf Betting
TheOnlineCasino’s Golf Betting covers tournaments like The Masters, The US Open, The Open Championship, and the Ryder Cup. Just like horse racing, it only supports the winner and the each-way market. We couldn’t bet on markets like set winner, set betting, set score (Handicap), and Games Handicap.
From our experience betting on golf, the golf betting section of TheOnlineCasino is more recommended for beginner players who want to explore how golf betting works on online casinos.
TheOnlineCasino Basketball Bets
TheOnlineCasino Basketball offering is one of its core strengths. We were able to place bets on many tournaments, including top North American tournaments like the NBA, NCAA, and WNBA. We could place outright bets, as well as Match Winner, Total Points, Handicap, and Player bets.
Like most players, we were more interested in TheOnlineCasino NBA bets. For this tournament, we were able to build our custom bet and even place ACCA bets. Though we couldn’t stream live, we still had access to live statistics that gave us live feeds while the match was being played.
We tested the games that we’re tagged with cashout to confirm if it truly works, and we were able to cash out mid-game. One other tool that we found to be very useful, especially for the live betting section, is the quick bet feature that allows us to place bets fast. In conclusion, the basketball offerings are detailed and ones that every type of player will love.
TheOnlineCasino Other Sports
In addition to the already listed sports, there are other sports that on the sportsbook section. TheOnlineCasino sports include:
The Esports coverage of this bookmaker is robust; they cover esports like CS2, League of Legends, Valorant, and Call of Duty. If you’re a big fan of esports, you may want to check it out.
Bonuses and Promotions at TheOnlineCasino
There are a few bonuses on TheOnlineCasino’s offer page. Here’s a summary of bonuses.
These are not an exhaustive list of bonuses that you’ll find on TheOnlineCasino offer page. They also run other time-bound promotions like cashback. You can check the promotion page for the list of bonuses that are available.
Also, don’t forget to check out the terms of these promotions. Pay close attention to the wagering requirement, validity period, and restrictions that apply to the bonus.
Welcome Bonus
TheOnlineCasino new customer offer is a £10 free bet that’s given when you bet your first £10. The way we were able to claim this offer was first by registering and making a deposit of £10. When our bet settled, the free bet was credited to our account. There are a few things you should know about the free bet. One is that it must be used at a minimum odds of 1.5.
And any winnings from the free bet must be wagered once before they can be withdrawn, and cashout does not apply to this bonus. Both the bonus and any winnings have an expiry period of 7 days, and the maximum amount that can be converted to real money is $200. From experience, the bonus value is lower than what you’ll find on top bookmakers, and the rules appear to be too strict.
Other Existing User Offers & Promotions
As mentioned in the summary page, there are other bonuses that existing players can also enjoy. Let’s take a quick look at the bonuses available to existing players:
- Acca Super Boost: You need to place a minimum of 3 selections with a minimum of 1.5 odds per selection. If you win, the bookmaker will automatically boost your bonus by up to 100% of your net win.
- Choose Your Rewards: This is a reward program where you can earn points by playing, completing missions, and betting on sports. The more points you earn, the more you move up the levels and unlock exclusive offers and prizes.
Among the many bonuses available on TheOnlineCasino, these are the bonuses that are not time-bound on the bookmaker site. You can go ahead to check out the promo page for the complete list of bonuses and TheOnlineCasino free bets.
Loyalty Program
TheOnlineCasino has a loyalty program that is called “Choose Your Reward.” The way it works is that the bookmaker rewards you by giving points, levels, badges, missions, and leaderboard prizes. All of these can be redeemed in the Rewards Store as free bets, bonuses, cashback, free spins, and other rewards.
The good thing is, the more you play and engage on the betting site, the more rewards and benefits you can unlock. Once you register, you’re automatically enrolled in the loyalty program, and you can track your progress in your account. For this program, deposit methods like Skrill and Neteller are excluded.
We took a few of those missions and completed tasks, and we were able to see our progress in our account. We got a bonus for cashback from this program, so it’s legit and works well.
Registration at TheOnlineCasino
To fully register on this bookmaker site, you only need about 5 minutes. Here’s a practical guide to help you get started:
TheOnlineCasino allows unverified players to make deposits, but it’s not what we encourage. We advise verification first before deposits, because that’s how you get to know that your ID is acceptable by the bookmaker and won’t have any issues with verification. If you encounter any issues with verification, you can reach out to their support using the live chat or email support, and they’ll help resolve them.
Deposits & Withdrawals
TheOnlineCasino supports about 9 deposit methods for UK customers, and they include:
All of the payment options process deposits instantly, while TheOnlineCasino withdrawal time varies. To get an answer to how long does TheOnlineCasino withdrawal take, you need to first know the payment options you want to use. Withdrawals are typically within a few hours to 3 days. Also note that a compulsory 1% fee up to £3 applies to every withdrawal.
Limits
- Minimum deposit: You can deposit a minimum of £10.
- Maximum Deposit: Depends on the limit you set on your account.
- Minimum Withdrawal: £10 is the minimum withdrawal
- Maximum Withdrawal: The maximum withdrawal amount per Account for a week is €3,000, while the monthly withdrawal is capped at €6,000.
- Minimum bet: The minimum bet amount for sports is £0.20
These are the limits that apply to regular accounts. If you want to extend your deposit limit, you can do so from your account settings. But remember to set a limit that won’t hurt your pocket. In all you do, ensure that you gamble responsibly.
TheOnlineCasino Mobile App
At the time we did this review, there was no TheOnlineCasino app. So, if you’re looking for an Android TheOnlineCasino or TheOnlineCasino iPhone app, you won’t find any. Although there’s an app named “The Online Casino” on the Google Play Store, the support team has confirmed it doesn’t belong to TheOnlineCasino. So, TheOnlineCasino does not currently have a mobile app; all its betting activitys is only via the website.
Customer Support and Available Languages
For customer support, TheOnlineCasino has only 2 support channels available for resolving issues. There’s live chat support and email support. The support channels work 24 hours, and it’s generally responsive. The live chat support answers within 3 minutes if prompted to transfer you to an agent.
While the email support typically responds within a few hours. The support channel is quite helpful; we lodged a few valid complaints and got answers almost immediately. Here’s a breakdown of the customer support channels and their details.
In addition to these, TheOnlineCasino has an FAQ section that’s detailed. It covers many topics; you may want to check it out, too.
Awards and Recognitions
TheOnlineCasino as a bookmaker, has not received any award or recognition in the iGaming space. Although its parent company, which is ProgressPlay Limited, has received several awards and recognitions.
Usability, Design, and User Experience
TheOnlineCasino is a bookmaker that’s modern and user-friendly. The site loads fast, and it’s good for jumping on live bets. The registration process is easy, and it offers many sports betitng opportunity. We particularly like the fact that it has features like cashout, bet builder, live statistics, quick bet, and ACCAs, even though it doesn’t have a live streaming feature, and some of the sports markets are too basic for advanced players.
The bookmaker doesn’t have a mobile app yet, which can be a red flag for players who are more keen on betting on a mobile app. Nevertheless, the website is fast, and the design gives a gaming vibe with its green and white-dominated interface. This is a bookmaker that football and basketball fans who don’t care about live streaming will love because the markets are advanced.
TheOnlineCasino is the type of casino we’ll recommend more to beginner players.
Responsible Gambling
Like every UKGC-licensed bookmaker, TheOnlineCasino has a responsible gambling section, where you’ll find tools and links to support organizations to help you stay safe while gambling. Here are the responsible gambling tools available on TheOnlineCasino:
The support organization links available to help cope with gambling addiction are GambleAware and GamStop. Take advantage of these tools and stay safe while gambling.
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