Heyspin Casino has been able to impress us with its well-arranged casino library of over 3500 games. It has multiple payment options, but like many other casinos, it has its own cons. We’ve been able to test every aspect of this casino and know where they excel and where they need improvement.
To know more about what Heyspin Casino has to offer, read through to the end.
Before we go into specific details, we’ve confirmed that Heyspin Casino is licensed and regulated by the UKGC, which is our confirmation to go ahead with the review. Here’s a quick overview:
For this Heyspin Casino review, we used the usual criteria we use in reviewing every other casino. We touched on security, game selection, providers, bonuses, and many more. Here’s a breakdown of some of the most important things we looked at:
These are the factors we consider before we rate Heyspin Casino. The more of these criteria the casino is able to meet, the better we rate them.
There’s really no right or wrong answer to that question, but from our Heyspin Casino review, we’ve been able to summarize some key points to help you decide if Heyspin Casino UK is worth it for you.
To decide if this casino is worth playing at, consider the kind of players you are and what you’re looking for. We give more details in the later sections. Let’s continue.
Heyspin Casino bonuses are quite few; we only found a drop and win bonus, and there was no other casino bonus for even newly registered players. Here’s the bonus available on Heyspin Casino.
The bonuses available on Heyspin Casino are quite limited, but both new and existing players can participate in the drop and win games. If you want to know the games that qualify, check the promotion page. The promotion runs every week for 7 days, and each week includes 7 Daily Tournaments and 1 Weekly Wheel Drop.
Our favourite Pragmatic Play games for these promotions are Sweet Bonanza and Gates of Olympus. All the information you need to know about this offer is on the promotion page. Go check it out.
The casino games are vast and include games from different themes. Here are some of the popular themes you’ll find;
You can easily find any of these games when you use the search button at the top of the homepage.
The providers of the live casino games are quite numerous, plus it’s easy to find the games. They’re arranged in the proper catalogue, and you can even filter live casino games by their providers. What we like about the live casino games is that there’s a game for every budget. We were able to place bets as low as £0.01 on some live gameshow games, like bets on Mega Ball 100x.
Unfortunately, Heyspin Casino does not have a mobile app; they operate exclusively via their website. We’ve tested the site on both different browsers and the work just fine. HeySpin Casino UK is easy to navigate, and the menus are well arranged, but it takes time for the game to load. If you prefer easy access and just want a appkind of feel, you can add Heyspin to your homepage, and that can serve as the Heyspin app. Here’s a summary of the strengths and weaknesses of the website.
In addition to what we experienced, we checked other players’ reviews to know if they had a similar experience, and it was quite the same experience. Here’s what a player had to say:
Daz Smith (2/5 Trustpilot)
“Very slow website, very poor playability, also hardly any features or wins, probably the worst site I have ever played on. Charges £0.25 to TOPUP and takes £1 to cashout. BEWARE.”
For deposits, we had access to 8 payment methods. All the deposits we made with a few of them appeared instantly in our account. Here’s a breakdown of the payment options:
After registration, we made several deposits of £10 each with Visa, Paysafecard, and PayPal just to play a few of the Pragmatic slot games that qualified for the drop and wins. After playing, we won a few bucks and withdrew £10 into our PayPal account. The withdrawal got to us after 2 hours.
From our experience, Heyspin Casino withdrawal time is fast, and their limit is reasonable too. To know other players’ experiences, we checked reviews on Trustpilot. Here’s what a player said about withdrawal:
Customer 5/5 (Trustpilot)
“This isn’t a scam site. I’ve played enough of them to know for over 15+ years. The choice of games is decent. I agree it’s hard to get hold of customer services, but withdrawals are as they state (providing they already have verified you). I waited less than 24 hours for withdrawal to be processed. All in all, I like this site.”
To be honest, Heyspin Casino customer support didn’t meet our expectations, even though they have live chat and email support on their site. We first tested the live chat support, but kept getting prompts from a bot even when we wanted to speak with an agent. The short is, we couldn’t connect with an agent.
For Heyspin Casino’s customer service via mail, there’s no visible email on the site; you only have to fill in a form with your inquiries, and they’ll get back to you after several hours. Heyspin Casino customer service number is not available, and to get access to the live chat support, you need to be signed into your account.
Essentially, the support is for registered members, but unregistered players can only get help in the FAQ section. Here are more details on the support channels:
For security compliance, Heyspin Casino UK ticks the box. First, they’re licensed and regulated by the UKGC, they use SSL encryption, and their games are independently tested for fairness by eCOGRA. Here’s what other players felt about this casino.
Claire – 4/5 (Trustpilot)
“Great site so far only issue I have had is I made a withdrawal on Friday but they told me in live chat I need to wait until Tues for the money cause its up to 48 business hours to get your withdrawal approved which is some time apart from that happy with everything else. I uploaded all the documents required so it didn’t delay even longer so I would advice to get that uploaded and verified before you withdraw..”
Luke Tucker 3/5 (Trustpilot)
“Decent selection of games,though a lot of the classics do not load and give an error message. Also the games are extremely laggy..?”
Heyspin Casino is the type of casino we’ll recommend for casual players. If you’re just looking for where to explore many games by top providers and also get your payout quickly, then this is for you. For more advanced players who are bonus hunters and prefer to play on mobile apps, Heyspin Casino doesn’t have that covered. Here’s how we summarize this Heyspin Casino review:
