Luna Casino is one of the online casinos that’s operated by SkillOnNet. It was founded in 2016 with the intent to expand the operator’s reach in the iGaming market. This casino contains over 2,000 casino games from some of the industry’s leading providers. Luna Casino is widely known in the UK, which is why we’re reviewing it to give you a balanced and expert perspective.
In this Luna Casino review, you’ll be learning about the Luna Casino features, the acceptable payment options, and also about the Luna Casino sign-up offer, among many other important details.
Luna Casino in the UK
Our Luna Casino review shows that Luna Casino is licensed by the UK Gambling Commission. Here are a few takeaways you should note about this online casino.
- Operator: SkillOnNet Ltd
- Founded: 2016
- License: UKGC licence (39326)
- Mobile Apps: iOS & Android apps
- Game Variety: 2000+ casino games, including slots, live casino, roulette, blackjack, and jackpots.
- Customer Support: Live Chat and Email support
- Rating: 2.3/5 stars
How BetBrothers Evaluates Luna Casino
At Betbrothers, we have trained experts who follow guidelines to evaluate casinos. In this case, we used the same parameters to evaluate Luna Casino. Here is what we considered during this Luna Casino review.
- Bonuses & Promotions: Since almost every bookmaker in the UK offers a casino welcome bonus, and it’s something that interests players, we took out quality time to check the promotions offered by Luno casino. We checked the wagering requirement, validity period, and bonus value to rate how good a bonus is.
- Game Selection: We consider the number and quality of games the casino offers. The graphic quality and RPT of the games play an important role.
- Mobile Performance: We usually test the casino games on mobile apps and on mobile browsers to see how they perform. We test for speed, performance, and reliability.
- Customer Support: We like to check the quality of customer support, too. The more options available for support, the better. We test their response time as well.
- Security & Licensing: Every casino we review in the UK must be licensed and regulated by the UKGC. An unlicensed casino is already a red flag for us.
The more boxes a casino can tick on our checklist, determines how we rate them.
Is Luna Casino Right for You?
Luna Casino UK is a casino that can serve all types of casino players, whether beginner or advanced. Here are some parameters we’ve examined during this Luna Casino review:
Luna Casino Bonuses & Promotions
If you check the Luna Casino bonus page, you’ll find bonuses for both new and existing players. Here’s a detailed list of the bonuses available at Luna Casino.
At the time of this review, these are the bonuses available on Luna Casino. Though Luna Casino usually updates its bonuses, it’s advisable to keep an eye on the promotion page for any new bonuses.
Luna Casino Game Variety & Software Providers
Luna Casino has over 2,000 casino games, and the Luna Casino slots section contains most of the games, with over 2,000 slots titles from providers like NetEnt, Play’n Go, Playson, Pragmatic Play, Playtech, Evolution, Pragmatic Play, IGT, and more.
Here are examples of some of the most popular themes available:
- Mythology: Divine Fortune, Age of the Gods, Rise of Olympus, Gates of Olympus, Legacy of Egypt, and Book of the Dead.
- Adventure: Big Bass Bonanza, John Hunter Series, Temple Tumble Megaways, and Gonzo’s Quest.
- Classic fruit slots: Ultra Hot Deluxe, Mega Joker, Sizzling Hot Deluxe, and Fruit Shop
- Jackpots: King of Olympus, Fuffy Mega Jackpot, and Grand Spin Superpot.
Live Casino & Table Games
There’s a live casino section on Luna Casino with over 500 live casino games, including live blackjack, live roulette, live game shows, live baccarat, and live poker. Let’s take a look at the various types of live casino games and their providers:
The live casino section available on Luna Casino hosts over 500 games. The games are from reputable providers, and the dealers handle spins very professionally. You should note that Luna Casino is an exclusive casino site, and it does not have other sections like a sportsbook, as you would find on most casino sites in the UK.
Luna Casino Mobile Experience & Platform Design
Luno Casino UK appears to be too basic, even though it contains a lot of casino games. The games are not well arranged in sections where they can easily be found. You’ll need to continue scrolling before you can find or just use the search button. Lina Casino has a dedicated Luna mobile app that is available for download on the Google Play Store and App Store. The Luna app functions similarly to the website version. There’s not much difference. It doesn’t have a filter function where you can filter games by providers, RTP, or genre. You’ll need to keep scrolling or just search for the games you want. The live casino section is also arranged in a similar manner; games are listed side by side without being categorized. There’s really no difference between the app and the site; you can just go for either one.
Luna Casino Banking & Financial Transactions
Luna Casino supports payment via about 5 methods. Let’s take a look at the options supported for deposits and their respective limits.
Withdrawal Options & Times
Luna Casino withdrawal time varies by payment method. Here’s a breakdown of Luna Casino cash-out methods.
These are typically the payment methods available for withdrawal. If you’re looking to make large withdrawals, we recommend using the wire transfer option. It’s specifically designed to cater to large withdrawals. But if you want faster withdrawals, we recommend using Apple Pay or PayPal. In the case where you encounter an issue while trying to make withdrawals, you should contact customer support via email. They’ll help resolve the issue.
Here’s what an actual player had to say about withdrawals on Luna Casino.
Dean Smart 5/5 (Google Play Store)
“Best Slots, great variety, fast payouts, highly recommended 👌”
Customer Support & Trustworthiness
Luna Casino customer support is only available via live chat and email support. Here’s a breakdown of the channels and their average answering time:
You should note that Luna Casino’s customer service via live chat is only accessible to its customers. You’ll have to be registered and signed in before you can make inquiries. If you’re not registered, you can just use the email support to make inquiries. At the moment, there’s no Luna Casino customer service number. Support is only available via live chat and email. They also have an FAQ section that addresses basic questions. It’s not very detailed, but it has answers to some of the general issues you may have.
Licensing, Security & Player Feedback
Luna Casino UK is licensed by the UK Gambling Commission, and it operates with the license number 39326. In addition to its licensing, Luna Casino undergoes independent fairness testing by iTech Labs. Luna Casino uses SSL encryption. The SSL encryption ensures that the data that you share with Luno Casino, either during registration, verification, or payment, is kept safe. Let’s take a look at what some players have to say about this casino:
Marianna Howard – 3/5 (Trustpilot)
“I love this casino app. Its exciting when you win. I haven’t won big enough to cash out but one of these times I pray I hit a jackpot.”
1/5 (Play Store)
“Let’s you deposit money and then asks for verification, picture of ID and face scan and I have been waiting for half an hour to get verified and still waiting”
Final Verdict for UK Players
Luna Casino appears to be very basic. The games are listed in such a way that makes finding games difficult. There’s only a search button you can use to find games if you know them by name. The site doesn’t let you filter games by provider or game type. The site and app are similar, and any of them serves the purpose. You’ll find some of the most popular games there, and the site is fast and intuitive. It’s a site we recommend for beginner players. Here are a few takeaways from our Luna Casino review:
- It has over 2,000 casino games
- It is licensed by the UK Gambling Commission
- It offers multiple bonuses and promotions
- The games are not properly arranged
- Their customer support is poor
After reviewing this casino, we can only recommend it for players who want access to top games, and multiple promotions, without minding the way games are arranged and can cope with the poor customer support.
