Monster Casino is a casino from the giant ProgressPlay Ltd, a brand we at BetBrothers already know well due to its huge presence in the UK iGaming industry. We’ve tested it to see if it delivers what we’re looking for: great games, attractive bonuses and local payment methods.
We’ll tell you all about our experience at this casino in great detail, including everything about Monster Casino’s sign-up offer and its selection of over 3,900 slots and casino games. For now, we can only say that it has become one of our favourite online casinos. Want to know why? Read on and find out everything in this Monster Casino review!
Monster Casino in the UK
Monster Casino launched in 2017 under the Nektan brand. It was initially owned by Nektan before being acquired by Grace Media in 2020 and, subsequently, by ProgressPlay in 2021.
Today, it is a well-established casino in the UK with a user-friendly interface, a top-notch Android app and over 3,900 slots and casino games from leading providers.
Let’s take a look at the key facts and features we found during our review of Monster Casino UK:
- Operator: ProgressPlay Ltd
- Founded: 2017
- Licence: UKGC No. 39335 / Malta International Licence No. MGA/B2C/231/2012
- Mobile apps: Android only
- Game variety: Slots, Megaways, Jackpots, Roulette, Crash Games, Blackjack, Baccarat, Poker, Live Bingo, Scratchcards, Live Games, Game Shows
- Customer support: Live chat, Email
- Rating: 9.6 / 10 stars
How BetBrothers evaluates Monster Casino
At BetBrothers, we use our own methodology to review Monster Casino. This involves reviewing, analysing and evaluating the following sections and features:
- Security and licences: we check the UKGC licence and any international licence from Malta (if applicable) to ensure the site operates safely and legally in the UK.
- Bonuses and promotions: we explore Monster Casino’s welcome offer and all its regular promotions to see if they offer great benefits and flexible terms.
- Game selection: we review and test the slots and casino games to gain an in-depth understanding of the game selection, the site’s gameplay and details such as the RTP or the site’s providers.
- Banking and withdrawals: we look for accessible and secure payment options for UK players to make quick deposits and withdrawals.
- Mobile performance: we test the casino’s app and mobile website to assess the gameplay experience on mobile devices.
- Customer support: as players, we value good customer support to resolve queries and issues quickly.
Is Monster Casino Right for You?
We believe Monster Casino has everything UK players are looking for: a highly varied selection of games.
Monster Casino Bonuses & Promotions
The Monster Casino bonus allowed us to play on a tight budget as it doubled our first deposit up to £400, although it can go up to £1,000. It also gave us free spins with low wagering requirements, which we were able to use to play a few rounds on the Starburst slot and make modest winnings.
But that’s not all. At this casino, we found other bonuses and promotions for existing players, including a rewards programme that allowed us to earn additional bonuses simply by playing and completing simple missions.
Monster Casino Game Variety & Software Providers
Here we found around 3,200 slots from over 60 providers, including Pragmatic, Playtech, NetEnt and Red Tiger – a selection large enough to include some 120 Megaways and around 150 fixed and progressive jackpots, ensuring we never got bored and could compete for massive jackpots by buying spins for as little as £0.10.
Best of all, the casino slots at Monster Casino have an average RTP of 94%, and many offer the Bonus Buy feature that we love so much and often use to access free spins without having to land scatters.
We also found plenty of roulette, blackjack and baccarat games, all listed in the ‘Games’ section alongside a host of crash games, scratchcards and other instant games that we were able to try for free in demo mode.
These are the most notable themes, casino games and slots at Monster Casino:
- Adventure: Big Bass Trophy Catch, Oink Oink Oink Astrosnouts, Adventures Beyond Wonderland.
- Mythology: Thor’s Rage, Gods of Troy, War of Gods, Age of the Gods Furious 4.
- Classic fruit slots: 7-Up, Fruity Burst 2, Starlite Fruits, Respin 7s, Fruit Duel.
- Jackpots: Wolf & Crown, King’s Mystery, Wild Koi Jackpot, Roman Fruits.
- Megaways: Gonzo’s Quest Megaways, Big Buffalo Megaways, Wolf Blaze Megaways.
- Virtual roulette and card games: Auto Roulette, European Roulette, 20p Roulette.
- Crash Games and other casual games: Speed Crash, Kick Crash, Hockey Crash, Scratch! Gold, Happy Scratch, Fortune Wheel.
Live Casino & Table Games
We were really impressed by the size of Monster Casino’s live games selection: it has over 100 live games and tables, most of them featuring real dealers whom we could interact with whilst playing. What’s more, many are hosted in modern studios, streamed in HD and feature live chat, which allowed us to chat with other players between rounds.
To access them, we simply had to head to the ‘Live’ section. There we found the live casino games categorised by roulette, blackjack, baccarat and game shows.
If you ask us, we’d say our favourite games were Age of the Gods Mega Fire Blaze Roulette and the Buffalo Blitz Live slot. But we also loved Spin A Win.
We also visited the Bingo section during our Monster Casino review to play a few rounds in over 10 online bingo rooms with prizes of up to £100,000.
Let’s take a look at the live casino games available at Monster Casino UK and their providers:
Monster Casino Mobile Experience & Platform Design
The Monster Casino app is fast, lightweight and uses very little data, making it ideal for playing from anywhere for hours on end without stopping. During our tests, it performed well, loaded all games correctly and never ‘froze’ or closed unexpectedly.
The best thing about the Monster Casino mobile app is its interface: it’s smooth and modern, just like the desktop website. It also has large buttons, which we really appreciate. The downside is that it’s only available for Android, at least for now.
You can still play and make payments at Monster Casino UK via the mobile website, which also works well and is compatible with any browser.
Let’s take a quick look at its pros and cons:
Monster Casino Banking & Financial Transactions
At Monster Casino, we were able to make instant, fee-free deposits using debit cards and PayPal, our two favourite options.
But you can choose from the options we’ll show you below. They all have a minimum deposit of between £10 and £20. What’s more, you can use most of them later to cash out at Monster Casino.
Withdrawal Options & Times
One of the things we liked most about Monster Casino was its selection of withdrawal methods. It offers virtually the same options as those shown above and charges no transaction fees. It even allows withdrawals from as little as £10.
However, you should be aware that withdrawal times at Monster Casino are at least 1 to 3 working days, depending on the withdrawal method you choose. We recommend opting for Skrill, Neteller and traditional bank transfers to avoid long waiting times.
We also advise you to withdraw at least £3 per transaction to avoid paying the 1% fee. And remember to verify your identity, as otherwise you won’t be able to withdraw your winnings.
Customer Support & Trustworthiness
The personalised support at Monster Casino is undoubtedly one of the best things about this website. The support agents responded to us within seconds at any time via live chat, even in the early hours of the morning. They were also very friendly and helped us with all our queries and issues.
Communication via email was slower. The quickest response we received that way took four hours. However, this slowness is typical of any casino, as email isn’t really designed for quick queries. We recommend you use it exclusively for complaints and sending documents, not for asking how to log in to Monster Casino, for example.
Another thing: the Monster Casino customer service number. So forget about making enquiries by phone. You can only do so via live chat and email.
Licensing, Security & Player Feedback
Before writing this review of Monster Casino, we made sure it was a legal and safe site for playing and making payments in the UK. To do this, we checked the footer for its UKGC licence and identified the operator, which is ProgressPlay Ltd, as mentioned earlier.
During our research, we discovered that it holds an international licence from Malta. This means it also accepts players from other countries, not just the UK.
Here are the details:
- Licences: UKGC No. 39335 / Malta International Licence No. MGA/B2C/231/2012
- TLS/SSL protection: ✅
- RNG certification: ✅
- TrustPilot: 200+ reviews, mixed feedback (positive and negative)
We explored the reviews of Monster Casino UK on TrustPilot to find out what its users think of the site, and these were some of the comments that caught our attention:
Rachel (TrustPilot) ⭐️⭐️⭐️⭐️⭐️
Joined yesterday and won a substantial amount. Sent in the documents. They were verified this morning. Money in my bank this afternoon
James Bassett (TrustPilot) ⭐️⭐️⭐️⭐️
This site isn’t as bad as people make out. Admittedly, I never bother with the bonuses on sites as they all have ridiculous wagering requirements. But in terms of in-game bonuses and the choice of games, it’s actually surprisingly good. Very slow though, but that might be my settings.
Final Verdict for UK Players
We really enjoyed writing this review of Monster Casino as it helped us find a new site to play safely in the UK. It’s a good site, but it needs to improve a few things to become the perfect casino we’re all looking for, such as adding instant withdrawals, launching an iOS app and offering telephone support.
We’d also really appreciate it if they didn’t exclude Skrill and Neteller from their regular promotions.
Otherwise, we loved it. It has great games, a demo mode, local payment options, a lovely interface, top-notch customer service and a massive welcome bonus that allowed us to extend our gaming sessions with our first deposit. Without a doubt, we’ll be back to play here soon.
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