We analyzed BetCentral sportsbook, and we’ve been quite impressed with the several horse racing bonuses it offers and the many support channels provided by the bookmaker. But it also came with quite a number of flaws that include a lack of a mobile app and a welcome bonus.
Read through to the end to know everything we’ve found about BetCentral, both the strengths and the weaknesses.
After opening the site, it didn’t look like the regular bookmaker we’ve reviewed, so we checked to confirm if it holds a license from the UKGC. Surprisingly, it is licensed by the UKGC, hence the pass to review it. Here’s a quick overview of the bookmaker:
Football happens to be one of the few sports that BetCentral offers, and after we opened the football section, we were only able to place prematch bets on the few tournaments that are covered. It didn’t look well-structured, and we had to scroll down to find the tournaments we wanted.
A search tool would have been very useful in easily finding sports, but it’s not available on the site. I was able to combine multiple bets into one ticket, but being a player who likes to build custom bets, there wasn’t the betbuilder option. I could only bet on one market per match.
BetCentral’s horse racing is where the bookmaker’s strength lies. We were able to access many UK, Ireland, and international horse racing events, and guess what? They had bonuses like BOG and daily extra place races. BetCentral covers events like the Grand National, Cheltenham Festival, and many others.
For the races, we were able to view a detailed racecard, but there wasn’t a provision to watch the races live. Here’s a breakdown of BetCentral horse racing:
We were not really impressed with the BetCentral golf section, even though we found tournaments like The Masters, The US Open, The Open Championship, and the Ryder Cup, and many more. That’s because the only market we could bet on was the outright market. There’s no provision for markets like winner markets, each-way markets, and even handicap bets.
Even though most UK bookmakers offer betting on BetCentral, this bookmaker does not offer basketball betting. Let’s check out the range of sports offered by BetCentral.
There’s currently no welcome offer available on BetCentral; they only have bonuses for existing players.
In addition to the bonuses we’ve already started above, Betcentral still offers several horse racing bonuses. These bonuses include:
There’s currently no loyalty program on BetCentral.
The registration process on BetCentral is a bit different from what we’ve experienced on other bookmakers site. It’ll take less than 5 minutes to fill out the registration form, but verification may take up to an hour to complete.
When you open the website, you’ll find an interface similar to this. Click on the join button at the top of the homepage.
All of the information you’ll fill out is on this page. You have to select a title, enter your first name, last name, upload your government ID, and document for proof of address. Enter your email phone number, and address and scroll down.
When you scroll down, there’s a place you have to set either a daily, weekly, or monthly limit on your account Set a limit and click on join now.
After you click on the join now button, you’ll be told your details are being reviewed. This will only take a few hours to complete.
If you encounter any issue, just use their email customer support; they’re the most reliable, and they’ll help resolve the issue.
After our account was successfully verified, we tried depositing £10 with Mastercard and Visa, and it was processed instantly. Here are details on the payment options:
After placing several bets on horse racing and football matches, and successfully winning a few bucks, I placed a withdrawal of £10 using bank transfer and had to wait for 2 days to receive the payment, but during the same period, I also withdrew £10 into my already saved Mastercard; it got to my account after about 10 hours.
Although the payment options do not support instant withdrawals, Mastercard or Visa will ensure you get a payout faster. Especially if you’re using a Visa Fast Fund card, you can even receive your payout in less than 4 hours. Just note that your withdrawals will first need to go through internal processing before they’re approved.
If £5,000 is too high for you as a deposit limit, you can choose to set a lower limit you’re comfortable with. You can set the limit during registration or just set it in your account settings after you’ve been verified.
BetCentral does not have a mobile app that can be downloaded. The closest thing you can have to the app is if you open the site on your browser and add it to your homepage.
For us, the most helpful support has been the email support. Usually, email support may take up to 24 hours to respond, but for BetCentral, it takes less than 20 minutes before we git response from them. Even after contacting support via WhatsApp, we still got referred back to email support.
If you don’t want to go through the stress of waiting for a response, BetCentral’s help center serves as its FAQ section, where many issues are addressed. You may want to check that out before opting for email support.
Here are more details on the customer support channels.
At the time of this review, BetCentral had not yet received any award or notable industry recognition. Their credibility, for now, is tied to their licensing from the UKGC.
Our first impression of this site is that it appears to be very basic, but not to judge a book by its cover, we decided to check out the features of the site, and it appears that we didn’t judge wrongly. The site interface has a combination of green and white colours; the registration process seems to be too complicated, especially because verification is required at the same stage.
Generally, the site looks a bit too clustered, and finding events can be stressful because there’s no search tool available. The markets covered are quite basic, and one that experienced players like us may not find comprehensive enough.
There’s a particular exclusive feature that BetCentral has, and we find it really bet-friendly. It’s called WhatsApp betting. The idea is that you don’t necessarily have to log in to place a bet; you can be added to a private WhatsApp group, and you can just text your bets, and one of the BetCentral team members will quickly confirm the odds and place the bet for you.
In conclusion, BetCentral is a bookmaker we’ll recommend for horse racing lovers and beginner players who just want to try out basic markets.
Just like most UK bookmakers, BetCentral offers responsible gambling tools. As a matter of fact, they make deposit limit setting mandatory during registration. The tools integration is just in accordance with the UKGC standard. Here are the responsible gambling tools available on BetCentral:
In addition to these tools that they provide, we still found support links to organizations like GambleAware and GamStop. These organizations are responsible for providing professional help to players struggling with gambling addictions, and we recommend them. If you find yourself struggling with gambling, then it’s a good time to click their link on the BetCentral site.
